Return & Exchange
Return & Exchange Policy
Thank you for shopping with us. We strive to provide you with the best products and services. If you are not completely satisfied with your purchase, we are here to help. Please review our return and exchange policy.
Contact Us
If you have any questions about our return and exchange policy, please contact us:
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Email: sales@patabone.com
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Phone: +356 2122 3322
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Address:
Luqa - Unit 2, Qormi Road
Burmarrad - E7, Midland Industrial Park
Eligibility for Returns & Exchanges
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Invoice/Receipt Requirement: Returns and exchanges are only accepted if accompanied by the original invoice or receipt. No returns or exchanges will be processed without proof of purchase.
Return & Exchange Window
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Return Period: You may return items within 30 days from the date of purchase.
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Exchange Period: Exchanges can be made within 30 days from the date of purchase.
Conditions for Returns & Exchanges
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Original Condition: Items must be returned in their original condition, unused, and with all original packaging and tags attached.
Defective or Damaged Items
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Inspection: If you receive a defective or damaged item, please contact us immediately with the details of the product and the defect or damage.
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Replacement: We will inspect the item and, if deemed defective or damaged, we will send a replacement at no additional cost to you.